Quipu | System Administrator Shared Services Infrastructure

System Administrator Shared Services Infrastructure – Identity Management

We are looking for a System Administrator Shared Services Infrastructure – Identity Management, to join our team in Frankfurt and operate focus solutions by performing software and configuration updates as prescribed by internal procedures and guidelines.

What we expect from you

Experience

Experience in designing, implementing, supporting and troubleshooting complex enterprise-level Microsoft environments
MCP level certification is considered a plus
ITIL Foundations level certification

Skills

Strong knowledge in designing, managing and operating Microsoft Technologies
Automation and scripting abilities preferably PowerShell
Ability to work in a multicultural environment
Ability to write technical documentation
Good working knowledge of English language

Responsibilities

Participate in the design of the focus solutions for Quipu and its customers
Ensure focus solutions performance through monitoring, analysis and tuning, troubleshooting issues and escalating to higher layers of support
Secure focus solutions according to the company policies, procedures and guidelines
Function as a high-level point of escalation in the Incident and Problem management processes

Frankfurt Office

Quipu's Head Office was established from the beginning in Frankfurt, while other regional offices were set up in Eastern Europe, Africa and South America, to better serve a global market.

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More details

Participate in the design of the focus solutions for Quipu and its customers
Operate focus solutions through performing software and configuration updates as prescribed by internal procedures and guidelines
Ensure focus solutions performance through monitoring, analysis and tuning, troubleshooting issues and escalating to higher layers of support as prescribed by company procedures and guidelines
Secure focus solutions according to the company policies, procedures and guidelines
Participate in projects aimed at delivering improvements in the areas of the focus solutions both internally and for the company’s customers
Function as a high-level point of escalation in the Incident and Problem management processes
Ensure accurate and consistent updates to the Configuration Management Database
Assist the Change Management process in assessing the impact of the non-standard requests for change
Assist the Release Management process during the release cycle, developing standardized configuration items
Assist the Availability Management and IT Continuity Management by providing data for projected service availability analysis for the focus solutions
Participate in the Capacity Management process with planning for future acquisitions and upgrades to equipment and software in the areas of the focus solutions
Participate in developing and sustaining security awareness and user training programs
Continuously document network infrastructure and changes that affect it

If you see yourself in this role, let us know in an e-mail, we would like to get to know you.
Send us your application including CV, motivation letter, salary expectations and Job ID 21035 at joinus@quipu.de, by 30.11.2022.

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