March 18, 2020
Our Commitment to Support You Throughout COVID-19 Pandemic
As the crisis around the Coronavirus (COVID-19) continues to expand and disrupt organizations’ daily operations around the globe, we want to assure you that Quipu’s commitment to serving your IT needs is stronger than ever. We are fully operational and expect to remain so with all our teams, in a hybrid workspace environment that combines our regular office spaces, in cities where access has not been limited, and home-office.
We are taking all possible measures on our side to ensure the safety and the health of our employees and our partners, and, thus, we have limited our travel and physical interactions, while enhancing our capacity for remote connectivity. We have deployed and are operating a modern and flexible remote service delivery infrastructure that enables a smooth transition between traditional workspace environments and home-office, securely and effectively, and expect our services to run smoothly in supporting further our partners’ business needs.
Moving on, we have taken additional measures to ensure our overall working experience is consistent. Quipu staff all over the world is ready, as we speak, to continue with the normal activity. In some operational areas, our colleagues continue on-site support for as long as there is a need and country COVID-19 context allows for it.
Thus, we continue to offer constant remote support via the same channels you are used to contact us.
Our generic contacts remain available, as well.
Quipu remains 100% committed to your IT needs and respecting our commitments, contractual and ethical.
We understand that now, more than ever, our partners need us to be present and we stand ready to support them, day or night. We continue to work to fulfill previous commitments on all ongoing projects, and to support current needs for serving customers in this new business environment.
Thank you for your continued trust in us!