Process Analyst

We are looking for a Process Excellence Analyst to lead process optimization initiatives, strengthen governance, and drive operational excellence across the organization!

Key responsibilities

Define and maintain the organization’s process framework, taxonomy, and ownership model, ensuring clarity and accountability.
Collaborate with process owners and SMEs to map AS-IS processes using BPMN or equivalent standards, ensuring accuracy and completeness.
Maintain and govern a centralized process inventory with clear ownership and accountability for each process.
Lead and facilitate process improvement initiatives using Lean, Kaizen, and Six Sigma methodologies to deliver measurable results.
Coach squads, product teams, and business functions on process discipline.
see more on the Apply link below

What we expect from you

Advanced process analysis and mapping skills (BPMN, SIPOC), with experience in process mining tools (e.g., Celonis, Minit).
Continuous improvement mindset
Strong knowledge of Lean Six Sigma methodology, with proven ability to apply it in complex environments.
Change management
Process Architecture standards & Tools (Recommended Tools: BPM tools - Signavio, ARIS, Visio, process mining - Celonis, Minit)
see more on the Apply link below

Prishtina Office

Quipu Card Personalisation Centre in Prishtina was founded in 2004 and it is a modern and flexible centre for card personalisation and maintenance of automated equipment (ATMs and POS terminals), owned by Quipu.

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