Following the launch of ProCredit Bank Kosovo’s new mobile banking app, it’s clear that this represents a major step forward in both the bank’s digital journey and ours. The rebuilding of this product reflects a shared commitment to innovation, customer experience, and market agility.
Designed with users in mind, serving private individuals, the app is available on iOS and Android. With around 120 features and an integrated content management system, the new ProCredit Mobile Banking App empowers clients to manage their finances more easily, efficiently, and securely, anytime and anywhere.

Key features at a glance:

• Approvals with PIN or biometrics
• Real-time push notifications
  Request to pay
• Friend referral
  Apply for an overdraft
• Digital card
• In-app provisioning to Google Pay
• Secure in-app mailbox
• Reports & statement generation
• In-app account opening

Technical overview:

Developed with a microservice architecture and an event-driven clean architecture approach, these are some of the key advantages of this new mobile app:

• Effortless scalability powered by a modular, microservices-based architecture
• Decoupled services that enable independent development, deployment, and scaling for faster time-to-market
• Event-driven architecture with CQRS, ensuring clear separation of read and write operations, optimized performance, and real-time responsiveness
• Azure Service Bus as the core integration backbone, enabling reliable, secure, and scalable communication between services and external systems
• Complete overhaul of core banking integration, transitioning from legacy synchronous models to a fully event-driven, decoupled architecture for enhanced agility and resilience
• Kubernetes-native deployment, leveraging container orchestration for streamlined operations, automatic scaling, and simplified management
• Cloud-native and container-ready design, enabling flexibility across public and hybrid cloud environments
• Built-in OAuth 2.0 support for secure, standards-compliant authentication and authorization
• Comprehensive CI/CD pipelines with Azure DevOps, ensuring fast, reliable, and repeatable delivery from code to production

A milestone in our digital journey

This launch is more than product delivery; it represents a major milestone in alignment with the bank and holding strategic direction as they move decisively into the retail market. It’s a result of the trust placed in technology, a team effort, and a shared vision to build future-ready digital solutions.
Our work on this project was driven by people and intense collaboration, delivering a product that speaks to the needs of today’s customers and lays the foundation for tomorrow’s growth.

Looking ahead: the road to a scalable rollout

With the next bank implementations on the horizon, we see an exciting opportunity to test and evolve our new delivery strategy that emphasizes speed, alignment, and continuous improvement.
With this new strategy, we are introducing dedicated implementation teams to support the rollout across more banks within the group. This will ensure better coordination, ownership, and faster go-to-market timelines.
We’re excited about what lies ahead and proud of the collaborative spirit that made this launch possible.