Product Area Lead for CRM

We are looking for a Product Area Lead for CRM to join our team.

Key responsibilities

Ensure alignment of product delivery with business strategy, regulatory requirements, and user needs.
Coordinate and supervise cross-squad implementation activities within the Product Area.
Act as product promoters and advocate for products and services within respective IT Product Area, focusing on adoption, education, and showcasing value.
Responsible for providing input about financial and current and future product investments supporting final product pricing model
Provide input for each team member performance evaluation process focusing on achievements and what needs to be improved
see more on the Apply link below

What we expect from you

Product Management - Strong grasp of product lifecycle, customer journeys, and feature economics
Proven experience in CRM Strategy and implementation, with deep understanding of customer lifecycle management, segmentation and analytics
Regulatory & Operational Awareness - Understands local banking regulations and operational constraints
Delivery Oversight - Familiar with Agile/Safe delivery, backlog planning, cross squad coordination
Market & Competitive Analysis - Scans industry trends, benchmarks solutions, propose differentiating features
see more on the Apply link below

Skopje Office

Quipu Regional Office Skopje operates since 2004 and has currently around 120 employees – this fact makes Quipu one of the oldest and most stable companies that is active in the Macedonian IT market. In 2023, we relocated to a central and lively space, in an attractive location near Skopje City Centre.

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