System Administrator Shared Services Infrastructure – Identity Management

System Administrator Shared Services Infrastructure – Identity Management

We are looking for a System Administrator Shared Services Infrastructure – Identity Management to join our team in SKOPJE, and operate focus solutions by performing software and configuration updates as prescribed by internal procedures and guidelines.

 

What we expect from you

Experience

Experience

  • Experience in designing, implementing, supporting and troubleshooting complex enterprise-level Microsoft environments
  • MCP level certification is considered a plus
  • ITIL Foundations level certification
Skills

Skills

  • Automation and scripting abilities preferably PowerShell
  • Ability to work in a multicultural environment
  • Ability to write technical documentation
  • Good working knowledge of English language
  • Strong knowledge in designing, managing and operating Microsoft Technologies
Responsibilities

Responsibilities

  • Participate in the design of the focus solutions for Quipu and its customers
  • Ensure focus solutions performance through monitoring, analysis and tuning, troubleshooting issues and escalating to higher layers of support
  • Participate in projects aimed at delivering improvements in the areas of the focus solutions
  • Function as a high-level point of escalation in the Incident and Problem management processes

Skopje Office

Quipu Regional Office Skopje operates since 2004 and has currently around 65 employees – this fact makes Quipu one of the oldest and most stable companies that is active in the Macedonian IT market. In 2018, we relocated to a central and lively space, in an attractive location near Skopje City park.

Explore
Skopje Office

More details

  • Participate in the design of the focus solutions for Quipu and its customers
  • Operate focus solutions through performing software and configuration updates as prescribed by internal procedures and guidelines
  • Ensure focus solutions performance through monitoring, analysis and tuning, troubleshooting issues and escalating to higher layers of support as prescribed by company procedures and guidelines
  • Secure focus solutions according to the company policies, procedures and guidelines
  • Participate in projects aimed at delivering improvements in the areas of the focus solutions both internally and for the company’s customers
  • Function as a high-level point of escalation in the Incident and Problem management processes
  • Ensure accurate and consistent updates to the Configuration Management Database
  • Assist the Change Management process in assessing the impact of the non-standard requests for change
  • Assist the Release Management process during the release cycle, developing standardized configuration items
  • Assist the Availability Management and IT Continuity Management by providing data for projected service availability analysis for the focus solutions
  • Participate in the Capacity Management process with planning for future acquisitions and upgrades to equipment and software in the areas of the focus solutions
  • Participate in developing and sustaining security awareness and user training programs
  • Continuously document network infrastructure and changes that affect it

 

If you see yourself in this role, let us know in an e-mail, we would like to get to know you.
Send us your application including CV, motivation letter, salary expectations and Job ID 21035 at joinus@quipu.de, by 30.11.2022.