System Administrator Shared Services Infrastructure – Identity Management

System Administrator Shared Services Infrastructure – Identity Management

We are looking for a System Administrator Shared Services Infrastructure – Identity Manager to join our team in PRISHTINA.

We are looking for a System Administrator Shared Services Infrastructure – Identity Management to operate focus solutions by performing software and configuration updates as prescribed by internal procedures and guidelines.

 

 

What we expect from you

Experience

Experience

  • Experience in designing, implementing, supporting and troubleshooting complex enterprise-level Microsoft environments
  • MCP level certification is considered a plus
  • ITIL Foundations level certification
Skills

Skills

  • Automation and scripting abilities preferably PowerShell
  • Ability to work in a multicultural environment
  • Ability to write technical documentation
  • Good working knowledge of English language
  • Strong knowledge in designing, managing and operating Microsoft Technologies
Responsibilities

Responsibilities

  • Participate in the design of the focus solutions for Quipu and its customers
  • Ensure focus solutions performance through monitoring, analysis and tuning, troubleshooting issues and escalating to higher layers of support
  • Secure focus solutions according to the company policies, procedures and guidelines
  • Function as a high-level point of escalation in the Incident and Problem management processes

Prishtina Office

Quipu Card Personalisation Centre in Prishtina was founded in 2004 and it is a modern and flexible centre for card personalisation and maintenance of automated equipment (ATMs and POS terminals), owned by Quipu.

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Prishtina Office

More details

  • Participate in the design of the focus solutions for Quipu and its customers
  • Operate focus solutions through performing software and configuration updates as prescribed by internal procedures and guidelines
  • Ensure focus solutions performance through monitoring, analysis and tuning, troubleshooting issues and escalating to higher layers of support as prescribed by company procedures and guidelines
  • Secure focus solutions according to the company policies, procedures and guidelines
  • Participate in projects aimed at delivering improvements in the areas of the focus solutions both internally and for the company’s customers
  • Function as a high-level point of escalation in the Incident and Problem management processes
  • Ensure accurate and consistent updates to the Configuration Management Database
  • Assist the Change Management process in assessing the impact of the non-standard requests for change
  • Assist the Release Management process during the release cycle, developing standardized configuration items
  • Assist the Availability Management and IT Continuity Management by providing data for projected service availability analysis for the focus solutions
  • Participate in the Capacity Management process with planning for future acquisitions and upgrades to equipment and software in the areas of the focus solutions
  • Participate in developing and sustaining security awareness and user training programs
  • Continuously document network infrastructure and changes that affect it

 

If you see yourself in this role, let us know in an e-mail, we would like to get to know you.
Send us your application including CV, motivation letter, salary expectations and Job ID 21035 at joinus@quipu.de, by 30.11.2022.