System Administrator Shared Services Infrastructure

For our office in Quito, Ecuador, we are looking for a motivated and enthusiastic System Administrator Shared Services Infrastructure (Job-ID: 19039) to join our international team at the earliest possible date.

Main tasks and responsibilities:

• Participate in the design of focus solutions for Quipu and its customers
• Operate focus solutions through performing software and configuration updates as prescribed by internal procedures and guidelines
• Ensure focus solutions performance through monitoring, analysis and tuning, troubleshooting issues and escalating to higher layers of support as prescribed by company procedures and guidelines
• Secure focus solutions according to the company policies, procedures and guidelines
• Participate in projects aimed at delivering improvements in the areas of the focus solutions both internally and for the company’s customers
• Function as a high-level point of escalation in the Incident and Problem management processes
• Ensure accurate and consistent updates to the Configuration Management Database
• Assist the Change Management process in assessing the impact of the non-standard requests for change
• Assist the Release Management process during the release cycle, developing standardized configuration items
• Assist the Availability Management and IT Continuity Management by providing data for projected service availability analysis for the focus solutions
• Participate in the Capacity Management process with planning for future acquisitions and upgrades to equipment and software in the areas of the focus solutions
• Participate in developing and sustaining security awareness and user training programs
• Continuously document network infrastructure and changes affecting


• Bachelor Degree in IT related area or relevant experience (minimum 3, preferred 5 years) as a Microsoft Server Administrator
• Strong experience of designing, implementing, supporting and troubleshooting complex enterprise-level Microsoft environments with the ability to resolve issues or escalate in a concise manner
• MCP level certification in one of the areas of the focus solutions is considered a plus
• ITIL Foundations level certification
• Automation and scripting abilities preferably PowerShell
• Strong knowledge in enterprise Infrastructure Services, especial with the following technologies:
o System Center Configuration Manager
o File-Sharing Services
o Storage technologies (knowledge of Microsoft StorSimple is a plus)
o Infrastructure Monitoring services(experience with Solarwinds – OMS – SCOM is a plus)
o Printing and Scanning Services
o Endpoint Protection / Next-Generation Antivirus
o Mobile Device Management
o Windows Server Update Services
o Backup and Restore
• Ability to work in a multicultural environment
• Ability to write technical documentation
• Good working knowledge of English language

Our offer:

• A substantial degree of flexibility, allowing for an autonomous approach to performing duties
• Challenging and varied work
• Flat management structure
• Long-term prospects with plenty of opportunities for development and growth
• Excellent team-oriented and international working environment

If you think you fit the profile, we look forward to receiving your application in English, including CV, motivation letter, and salary expectation, at the following e-mail address: 

The deadline for receiving of applications is 31st August 2020. Please include the Job-ID and the city you apply for in your application.