IT Process Compliance Analyst – Prishtina

IT Process Compliance Analyst – Prishtina

We are looking for an IT Process Compliance Analyst to join our team in Prishtina.

What we expect from you

Skills & Experience

Skills & Experience

  • Bachelor’s degree in an Information Technology or equivalent discipline.

  • Understanding of IT principles.

  • To be familiar with ticketing systems

  • ITIL v4 Foundation certification is a plus.

  • Experience working with Incident Management is a plus.

Responsibilities

Responsibilities

  • Ensuring the effective and efficient use of IT processes, mainly focused on Incident and Problem Management

  • Following up the latest updates of industry standards

  • Ensuring proper implementation of new standards in current processes

  • Communicating and collaborating with different teams within the company

  • Following up required actions with service providers

  • Reporting latest status of the processes to Quipu Processing Centre Management

Prishtina Office

Quipu Card Personalisation Centre in Prishtina was founded in 2004 and it is a modern and flexible centre for card personalisation and maintenance of automated equipment (ATMs and POS terminals), owned by Quipu.

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Prishtina Office