Implementation Engineer

Implementation Engineer

We are looking for an Implementation Engineer to join our Prishtina team to provide second-level customer support and cooperation with external service providers.

What we expect from you

Experience

Experience

  • University degree in Computer Science, Software Engineering or other related Engineering fields
  • Professional experience in banking sector (preferable)
Skills

Skills

  • Knowledgeable of SQL, PL/SQL
  • Programming skills in C#, .Net (preferable)
  • Highly proficient in spoken and written English
  • Positive attitude towards learning new topics
  • Flexible and reliable on the job
  • Customer oriented and good communication skills
  • Knowledge of the card industry and payment systems (preferable)
  • Excellent knowledge of Microsoft Office suite
Responsibilities

Responsibilities

  • Provide second level customer support and cooperation with external service providers
  • Design project implementation requirements and specifications
  • Perform various tests on process with help of test cases and prepare documents for same
  • Collaborate with the team to design new services for all customer implementation activities
  • Perform research on all customer issues and document all findings and implement all technical activities
  • Prepare and maintain all technical and business documents and collaborate with customers to provide support to all issue
  • Establish all technical project requirements and maintain effective professional relationships with all customers and organize all project materials
  • Provide technical application programming for service implementations

Prishtina Office

Quipu Card Personalisation Centre in Prishtina was founded in 2004 and it is a modern and flexible centre for card personalisation and maintenance of automated equipment (ATMs and POS terminals), owned by Quipu.

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Prishtina Office