CRM Dynamics Specialist

We are looking for a CRM Dynamics Specialist to join our team in KYIV.

Quipu is an IT consultancy and software development company, which provides comprehensive end-to-end solutions for banks and financial institutions, from electronic payments to software systems. We are a 100% subsidiary of ProCredit Holding, the parent company of a group of banks that specialize in providing financial services for SMEs.
Headquartered in Frankfurt, Germany, we are currently operating from 8 regional offices around the world, enabling us to address the needs of a global customer base promptly.
As an international organisation, we value diversity and we are dedicated to a culture of growth and innovation, creating an environment where everyone has the opportunity to develop their skills and fulfil their potential.

What your key responsibilities will be:

  • Communicates with customers their priorities for tasks and projects related to CRM in the upcoming periods
  • Identifies requirements by discussing with clients and with other persons in a position to understand service requirements
  • Promotes the best solution based on the knowledge of the existing software and with the support of the core developers
  • Provides corrections and modifications in the source code of the software according to the support requests of the customers
  • Confirms program operation by conducting tests, modifying program sequence and/or codes
  • Provides training to the end users
  • Assists in installing MS CRM solutions on sites of customers
  • Provides advisory services on the usage and parameterization of MS CRM

Skills and experience we expect from you:

  • Understanding of business requirements in accordance with technical functionalities
  • Ability to analyze and interpret business needs
  • CRM Administration experience or Windows Server Administration experience is a strong advantage
  • Relational database concepts understanding
  • Working knowledge of MS SQL Server and SSRS experience in reports creation
  • OOP concepts understanding, ability to read and analyze code(C#, JavaScript) and logs
  • Knowledge of ASP.NET and .NET framework, C#, WCF, and MVC is a strong advantage
  • Problem resolution orientation and troubleshooting experience
  • Adaptation to new changing business concepts

What we offer:

  • Modern and international working environment
  • Challenging, engaging and varied tasks
  • Personal and technical skills development with certified trainings
  • Competitive salary
  • Private health insurance 

If you see yourself in this role, let us know in an e-mail, we would like to get to know you.
Send us your application including CV, motivation letter, salary expectations and Job ID 22043 at, by 23.09.2022.