Automated Maintenance Technician

Automated Maintenance Technician

We are looking for an Automated Maintenance Technician in PRISHTINA, who will be responsible for the maintenance of ATM and POS terminals.

What we expect from you

Experience

Experience

  • University Degree in Computer Sciences or equivalent experience
Skills

Skills

  • Good knowledge of English language, both spoken and written
  • Self-starter, well organized, responsible, reliable and motivated
  • Ability to work under pressure and establish priorities
  • Ability to work independently and as a member of a team
  • Ability to work across multiple projects simultaneously
  • Desire to learn and develop skills further
  • Driver license is mandatory
Responsibilities

Responsibilities

  • Maintenance of ATM and POS terminals
  • Physical and remote management of terminals, first level services
  • Preventive visits and maintenance on daily basis
  • Identifying potential problems on the operational part (system of the network performance of the terminals)
  • Investigate problems and ability to determine appropriate actions for solving issues

Prishtina Office

Quipu Card Personalisation Centre in Prishtina was founded in 2004 and it is a modern and flexible centre for card personalisation and maintenance of automated equipment (ATMs and POS terminals), owned by Quipu.

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Prishtina Office

More details

  • Manage inbound and outbound calls from the clients/merchants in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Support and guidance, via phone, for maintenance services related to POS terminals (i.e. Payment Cancellation, Copy of Invoice, Restart of POS Terminal)
  • Report on time to Supervisor and team
  • Meet personal/team qualitative and quantitative targets

If you see yourself in this role, let us know in an e-mail, we would like to get to know you.
Send us your application including CV, motivation letter, salary expectations and Job ID 22066  at joinus@quipu.de, by 19.12.2022.